How long does it take for my order to process?

Once your order has been placed, you will receive an email confirming the order was received. An additional email with tracking information will be sent out separately (within 24-72 hours depending on order time of day) as soon as the product has left the warehouse. Once processed at the warehouse, orders typically ship within 2-3 business days.

Exceptions include: after holiday weekends, peak/busy influx of orders, out of stock items, or delivery address issues.

Where is my package?

Has my package shipped?

Do you ship internationally?

My tracking number hasn't been updated!

How can I cancel an order?

My item is damaged. What do I do now?

What is your return policy?

Help - I received the wrong item!

What are forms of payments do you accept and do NOT accept?